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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    mobile and updates

    Asked by PiORaRyap on April 29, 2016 at 11:12 PM

    Data grid and images will not go mobile, I've already tried the 2 "make responsive" ways even if it shows they are not there. I've also added css from your forum.

    I try to view on mobile and the updates are not showing.

    Page URL:

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    JotForm Support

    Answered by liyam on April 29, 2016 at 11:43 PM


    Can you try setting your form's Responsive setting to yes if it will work? You can do this by editing your form, on the upper part of the form builder, click Preferences > Responsive

    I also have cleared your form's cache so it may update the view of the form now.

    Please do let us know if you have further questions or concerns.


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    Answered by PiORaRyap on April 30, 2016 at 12:45 AM

    yes ive already tried that and tried again after your post to no avail.

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    JotForm Support

    Answered by Chriistian on April 30, 2016 at 01:45 AM

    I checked your form and I can see that the Data Grid are not mobile responsive. However, I checked the rest of the form and they seem to be responsive. Please note that the widgets are being loaded separately from the form which may be why they do not appear responsive on mobile.  To resolve the issue, we will need to inject custom css to the widget so they will appear mobile responsive.

    You can inject the custom css below to the Data Grid widgets to make them responsive. However, do note that the more columns added to the table, the wider it will be and the less effective the custom css will work.

    .flexbox {

        width: 360px!important;



    Hope this helps. Please let us know if you need further assistance.