Unable to submit the form - stuck on waiting

  • skyproff
    Asked on April 30, 2016 at 5:37 AM

    I have made job application form with CV upload.

    Afte filling the form you can click "saada" (send), but it just keeps showing "Please wait.." and nothing happens

  • liyam
    Replied on April 30, 2016 at 6:10 AM

    Hello skyproff,

    If I'm not mistaken you're using oembed of wordpress. Have you tried embedding in iframe instead of what you're currently using?

    Looking forward to your response.

    Thanks.

  • skyproff
    Replied on April 30, 2016 at 6:50 AM

    I have used:

    1) just embeded in wordpress [embed]https://form.jotformeu.com/form/61173987915367[/embed]

    2) Downloaded wordpress plugin and added with jot form platform directly from dashboard:

    [jotform id="61174790296362"]

    Last one didn't display  form at all

  • Jan
    Replied on April 30, 2016 at 7:13 AM

    Please try to re-embed the form using the Iframe method. It is possible that there are script conflicts between the page  and the form which is why it is not working properly. Using Iframe will prevent this type of issues.

    Let us know if the issue is still the same after using Iframe. Thank you.

  • skyproff
    Replied on April 30, 2016 at 11:22 AM

    Thank you, that fixed the problem.

  • Jan
    Replied on April 30, 2016 at 12:25 PM

    Glad to hear that. You are welcome. Let us know anytime if you need our help. Thank you.