What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I can not view my forms?

    Asked by mg050570 on May 01, 2016 at 04:31 AM

    Hello !


    I had made a long time forms in jotform.

    I acctually can see the name and that they have submissions, but can either see the form to edit or see the submissions.


    What am I doing wrong?

    Where are the forms? Can I recover them??





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    JotForm Support

    Answered by Nik_C on May 01, 2016 at 07:31 AM

    I checked your account, you have multiple forms some with submissions some without:

    But when I opened them I couldn't see the nor the submissions. On the other hand I can see that some of the forms are disabled by user:

    Could you please try to enable and see if that helps?

    Please let us know so we can proceed with investigation.

    Thank you!