Why I can not view my forms?

  • Profile Image
    Asked on May 01, 2016 at 04:31 AM

    Hello !


    I had made a long time forms in jotform.

    I acctually can see the name and that they have submissions, but can either see the form to edit or see the submissions.


    What am I doing wrong?

    Where are the forms? Can I recover them??





  • Profile Image
    Answered on May 01, 2016 at 07:31 AM

    I checked your account, you have multiple forms some with submissions some without:

    But when I opened them I couldn't see the nor the submissions. On the other hand I can see that some of the forms are disabled by user:

    Could you please try to enable and see if that helps?

    Please let us know so we can proceed with investigation.

    Thank you!