How to remove Flash update popups fom my website?

  • Profile Image
    Asked on May 01, 2016 at 09:46 AM

    Hi I a getting all kinds of popup ads when customers are clicking on your order form. How does one get rid of this? See screen shots below.

  • Profile Image
    Answered on May 01, 2016 at 12:34 PM

    Hardly that this is related to JotForm since our forms are not Flash based and your browser is requesting to update Flash player, this could be a malware that you got with one of the applications or something similar.

    You can try to use different browser and see if the issue persists, since it can be that this is related only to Internet explorer(Edge).

    Also, please check this guide on how to remove that pop-up.

    Hope it helps.

    Please let me know if you have further questions.