Why does the submission my pop-up form mess-up my other form?

  • Profile Image
    give2kids
    Asked on May 01, 2016 at 02:40 PM

    When someone submits my JotForm pop-up form, my other JotForm gets messed-up.
    See screenshot here (green arrow points to form issue).

    I have also provided the URL so you can see what I'm referring to (after you submit pop-up form).

    How do I change code to allow the two forms to play well together?

    Thanks in advance for any help.

  • Profile Image
    BDAVID
    Answered on May 01, 2016 at 03:59 PM

    Please try embedding the other form(not the popup one) with the Iframe code instead: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    Let us know if you need more help.

  • Profile Image
    give2kids
    Answered on May 01, 2016 at 05:32 PM

    It appears to have worked. Thank you, BDAVID!

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    ashwin_d
    Answered on May 01, 2016 at 09:39 PM

    Hello give2kids,

    On behalf of my colleague, you are welcome.

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!