- vrephotoAsked on May 01, 2016 at 03:10 PM
how can I get the continue to payment button to open in a new window instead of leaving the page to go to paypal?
- JotForm SupportBDAVIDAnswered on May 01, 2016 at 05:10 PM
Unfortunately, it is not possible to open the PayPal window in a new tab. The users will need to click the return link to go back to the thank you page.
We provide the return link with the PayPal forms. The problem is that the PayPal ignores the return link unless the Auto Return is enabled on your PayPal Account Settings. Unfortunately, there is nothing we can do about it.
Enter the URL of your form or the page you would like them directed to after they complete their payment.
Let us know if you need more help.