Again I am not receiving my emails anymore, these are orders for my business aka

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    Asked on March 08, 2012 at 03:24 PM

    my business depends on it, at least the flow!

    This happened a couple weeks ago and it's happening again, please help!

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    Answered on March 08, 2012 at 03:32 PM


    please try to change the sender email to 

    To do that please follow the guide below:

    1. While on your form, Click Setup & Embed then Email Alerts

    2. Open each Notifications, then click on Reply-To and Recipient Settings

    3. Change the Sender Email value to

    Adding the following IP Address to your mail provider's settings may also help:

    Lets know if this sorted out the issue.



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    Answered on March 08, 2012 at 05:43 PM


    I also suggest you to tell your provider to add these ones as well:

    Kindly regards!


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    Answered on March 08, 2012 at 06:44 PM

    Sadly, I have no idea how to do that - the adding IP part. :\

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    Answered on March 08, 2012 at 06:44 PM

    I was on the bounce list last time, too.

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    Answered on March 08, 2012 at 06:45 PM

    Thank you everyone by the way.

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    Answered on March 09, 2012 at 02:57 AM


    I see that your emails are marked as sent, could you please check your spam box ? 

    You can also set filters in GMail to not mark our emails as Spam or to not reject them,

    Kindest Regards,



    01-03-2012 23:14:17 Sent email to - MessageID:00000135d19d89d8-6847539c-8b0f-44cc-9758-f770a478ea23-000000/2cbf341d-641e-11e1-ba28-e76c22f070eb

    06-03-2012 06:45:13 Sent email to - MessageID:00000135e7d3d0be-130c462a-74d7-42d9-8016-20f4541f2f48-000000/d4efc1df-6781-11e1-8d3d-49d5b57c1e44

    08-03-2012 20:04:05 Sent email to - MessageID:00000135f4fbebde-e05f000c-9f31-43cf-9693-500a1552f768-000000/c3935398-6983-11e1-a283-a137556098a2