What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My save button is not working on any of my forms

    Asked by indyvisual on May 02, 2016 at 04:22 AM

    I have built three forms, and when I try and save any changes I click the SAVE button but it doesn't do anything. I have tried different browsers, cleared cache, nothing is working.

    In fact none of the buttons are working.


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    JotForm Support

    Answered by Chriistian on May 02, 2016 at 05:19 AM

    I cannot seem to replicate the issue that you are having. I cloned your form and edited it. It appears that I was able to save the form successfully.

    Can you please try using another device to see if you will be able to save the form there? You can also try restarting the original device where you encountered the issue.

    If the issue still persists, please let us know.

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    Answered by indyvisual on May 02, 2016 at 05:44 AM
    Thanks for your email. Due to a spam attack on my account, this email address (hello@indyvisual.com.au) is now defunct.
    If you wouldn't mind, could you please resend your email and update your address book to hey@indyvisual.com.au
    Thank you!! :)
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    Answered by victor on May 02, 2016 at 07:42 AM

    On behalf of my colleague, you are welcome. If you would like to change your email address in your account, please log into your account and go into the ACCOUNT->PROFILE page