If filling out a jotform on my webpage and pushing the 'send' button, it keeps on showing the message 'one moment please' and it never gets sent.

  • SoulNature
    Asked on May 2, 2016 at 8:44 AM
  • victor
    Replied on May 2, 2016 at 10:22 AM

    Sorry for the inconvenience. I have just reviewed your site and noticed that you are using the oembed script (WordPress). 

    If filling out a jotform on my webpage and pushing the send button, it keeps on showing the message one moment please and it never gets sent Screenshot 20

    We noticed that this script has some issues with jotform submitting data. A possible solution would be to re-embed your form using the iFrame script. This should fix and conflicts your form has with the site.

    If you want to use this script, please verify that you have set all the proper permission so all script can be executed correctly.

    http://www.html5rocks.com/en/tutorials/security/sandboxed-iframes/

    Can you please add the following permissions:

    allow-forms

    allow-same-origin

    When reviewing the site, it only indicated that it had allow-scripts.

    Please let us know if adding this permission, helps resolve the problem.