Was your website down for any period of time over the weekend?

  • Profile Image
    Asked on May 02, 2016 at 10:24 AM

    We had a couple customer complaints. 

  • Profile Image
    Answered on May 02, 2016 at 12:13 PM

    We experienced a problem early and mid-afternoon friday that affected file uploads and load times while using forms. So if it's related then we do apologize about that.

    Our developers fixed the issue shortly thereafter and as far as I know we haven't had any further issues thereafter or over the weekend.

    What sort of issues are your customers currently complaining about if you don't mind us asking?

    And on which form(s) is this problem occurring?

    We can gladly check on this for you if needed.