What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    not receiving email notifications

    Asked by DYS on May 02, 2016 at 11:21 AM
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    JotForm Support

    Answered by david on May 02, 2016 at 12:39 PM

    I checked our email logs and indeed, the notifications were failing to be delivered.  However, it looks like the two most recent submissions did go through.  Are the notifications now working?  I checked our bounce list and your address was not on it.  The notifications appear to now be working.