What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trouble with emails

    Asked by DYS on May 02, 2016 at 11:51 AM


    We have not been receiving email notifications for our signups with our jotforms.  This is a new problem, not sure how to correct the issue.



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    JotForm Support

    Answered by david on May 02, 2016 at 12:40 PM

    I believe I responded to your other thread here:


    If you are still having trouble with your notifications, please follow up there and we will be happy to have another look.