What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am still not receiving emails, nor are they reaching our spam

    Asked by kathyfalkus on May 02, 2016 at 01:27 PM

    We have checked at our end and our IT guy says nothing from jotform has been hitting our server or our spam - we are not receiving anything from jotform since Friday. 

    This is huge for us we need this resolved ASAP

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    JotForm Support

    Answered by david on May 02, 2016 at 02:33 PM

    I believe you have a duplicate thread here:


    My colleague will be following up there shortly.