- ladylindathomasAsked on May 02, 2016 at 02:05 PM
We have used jotform for many years and now the form that is installed on our site is not working. The lines for adding information is way too small andthere are two submissions that are only pending... and not going through. Please assist.
- JotForm SupportKiranAnswered on May 02, 2016 at 03:22 PM
I've checked your JotForm using the direct link and the form is displaying normally.
It looks like the issue is when embedded on the web page. Did you make any changes to your web page? It may be also a conflict with the scripts on the web page. Could you try embedding the form using iframe embed code to see if that helps? You may get the iframe embed code by using the guide below:
Please get back to us if you need any further assistance. We will be happy to help!
The other issue with pending payments shall be addressed shortly on a separate thread.