My form is not displaying correct on my webpage.

  • ladylindathomas
    Asked on May 2, 2016 at 2:05 PM

    We have used jotform for many years and now the form that is installed on our site is not working. The lines for adding information is way too small and

    there are two submissions that are only pending... and not going through. Please assist.
  • Kiran Support Team Lead
    Replied on May 2, 2016 at 3:22 PM

    I've checked your JotForm using the direct link and the form is displaying normally. 

    http://www.jotform.us/form/50416803178151

    It looks like the issue is when embedded on the web page. Did you make any changes to your web page? It may be also a conflict with the scripts on the web page. Could you try embedding the form using iframe embed code to see if that helps? You may get the iframe embed code by using the guide below:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Please get back to us if you need any further assistance. We will be happy to help!

    The other issue with pending payments shall be addressed shortly on a separate thread.

    https://www.jotform.com/answers/831024

    Thank you!