What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to restore email notification template to default format

    Asked by cagoffice on May 02, 2016 at 04:05 PM



    We are copying an existing form and the email notification that goes to the admin is only showing fields that were in the old form, not the new fields we may have added. Is there anyway to have a default email notification that has all fields that are CURRENTLY in the form?

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    JotForm Support

    Answered by Mike on May 02, 2016 at 06:02 PM

    Yes, you can reset the email notification by re-adding it:

    1) Delete current email notification.

    2) Add a new email notification.

    * We auto-update email templates. However, if you add any modifications to the template, we will consider it as a custom template and disable the auto-update.

    If you need any further assistance, please let us know.