What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are not getting our notification emails today, May 2nd.

    Asked by melissasparlin on May 02, 2016 at 04:08 PM

    Two people have registered today but we have not received the notification email. I only knew because they had a question. I see others have complained of the same issue. 

    Page URL:

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    Answered by melissasparlin on May 02, 2016 at 04:36 PM


    I fixed it. I followed your instructions in other persons thread/question to: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list


    We have GoDaddy and I believe it was down last Friday. Perhaps that caused the issue.

    It's now fixed. 

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    Answered by victor on May 02, 2016 at 06:37 PM

    Glad you were able to resolve the problem. If you require further assistance, please let us know. We will be glad to help.