JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Redirect after payment when using PaypalAsked by AJADAD on May 02, 2016 at 04:16 PM
If I have set-up redirect with Paypal, just the standard way with standard payments. Should I also set up the thank you redirect in Jot Forms, would one override the other? Is it better to both to be safe?
I see that you are using Paypal. Your form will work whichever thank you page you choose, either the default thank you or if you want it to redirect to your own thank you page.
Here's the form's workflow with standard Paypal integration.
1. User submits the form
2. Form redirects to Paypal checkout page
3. After successful payment, Paypal provides the option if they want to go back to your form which will show your form thank you page.
Hope this information helps!