What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Improving form accessibility

    Asked by HSAssessment on May 02, 2016 at 04:41 PM

    When I run my form through this tool http://wave.webaim.org/, it definitely doesn't pass and I can't figure out how to make the changes to the form so that it does. Is there any movement toward becoming more accessible?

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    JotForm Support

    Answered by Mike on May 02, 2016 at 07:08 PM

    It appears that web accessibility evaluation tool shows a lot of errors due to a Matrix field format. Unfortunately, there is no a Matrix field type in HTML, so we use a custom made format.

    If you would like to have a better accessibility rate you may consider using basic fields (e.g. Heading, Text Box, Text Area, Drop Down, Number, E-mail, Text, File Upload).

    If you need any further assistance, please let us know.