What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Smooth Signature: Blob data appears on email instead of the signature image

    Asked by globaldigital on May 02, 2016 at 05:18 PM
    Ao receber a notificação no campo do app. Assinatura lisa  por JotForm
    A Pad assinatura digital com um Pen Suave está com erro, aparece somente grande quantidade de letras.
    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 02, 2016 at 07:11 PM

    I can't reproduce the problem after trying out different things. Both default and modified email template show the signature image just fine.

    I am not quite certain but I think it has something to do with your custom signature field tag because default field tags do not contain dots (.) I suggest to remove the dot on your signature field tag and see if that makes a difference.