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    Smooth Signature: Blob data appears on email instead of the signature image

    Asked by globaldigital on May 02, 2016 at 05:18 PM
    Ao receber a notificação no campo do app. Assinatura lisa  por JotForm
    A Pad assinatura digital com um Pen Suave está com erro, aparece somente grande quantidade de letras.
    Page URL:
    https://form.jotformz.com/61105997670664

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    JotForm Support

    Answered by EltonCris on May 02, 2016 at 07:11 PM

    I can't reproduce the problem after trying out different things. Both default and modified email template show the signature image just fine.

    I am not quite certain but I think it has something to do with your custom signature field tag because default field tags do not contain dots (.) I suggest to remove the dot on your signature field tag and see if that makes a difference.

    Thanks!