Is there a list of compatible browsers?

  • Profile Image
    DonnaBeales
    Asked on May 02, 2016 at 05:44 PM

    Hi,

     

    During a recent beta test, I had a client unable to access Visual Report graphics in IE11.  Found a thread in the forum about this.  Now I know to advise clients to avoid IE11.

    Is there a list of compatible browsers for use with Jotform?

    Being able to tell clients what browsers work best is a better approach than telling them to try another browser.

    All help appreciated.

     

     

  • Profile Image
    Mike
    Answered on May 02, 2016 at 08:21 PM

    Thank you for contacting us.

    We do not have a list of compatible browsers, but our service should work properly in any up to date browser. We generally recommend Google Chrome, Firefox, Opera, Internet Explorer 11+, and Safari (on Mac).

    I have checked a sample Visual Report and it worked fine in my Internet Explorer 11.

    https://www.jotform.com/report/61228010171036

    We can try to troubleshoot it further, but we will need at least a link to the affected report.