What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a list of compatible browsers?

    Asked by DonnaBeales on May 02, 2016 at 05:44 PM

    Hi,

     

    During a recent beta test, I had a client unable to access Visual Report graphics in IE11.  Found a thread in the forum about this.  Now I know to advise clients to avoid IE11.

    Is there a list of compatible browsers for use with Jotform?

    Being able to tell clients what browsers work best is a better approach than telling them to try another browser.

    All help appreciated.

     

     

    visual report IE11 compatible browsers
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    JotForm Support

    Answered by Mike on May 02, 2016 at 08:21 PM

    Thank you for contacting us.

    We do not have a list of compatible browsers, but our service should work properly in any up to date browser. We generally recommend Google Chrome, Firefox, Opera, Internet Explorer 11+, and Safari (on Mac).

    I have checked a sample Visual Report and it worked fine in my Internet Explorer 11.

    https://www.jotform.com/report/61228010171036

    We can try to troubleshoot it further, but we will need at least a link to the affected report.