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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Faulty analytics results?

    Asked by it_services_help_desk on May 02, 2016 at 07:22 PM

    Hello,   Using the form analytics tool,  it's showing that for our form titled "Request Information" we have 0 submissions for the last few days, when we clearly have submissions (see the list below the diagram).  Is this a known issue, or is there something I'm missing?  Please advise.  

    Thanks!

     

    Screenshot
    analytics Submissions resuts faulty
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    JotForm Support

    Answered by jonathan on May 02, 2016 at 09:55 PM

    Hi,

    To analyze the actual submissions on the form, you need to click on the Responses tab instead.

     

    On initial load, the default setting is pointing to Views only. 

    Hope this help. Let us know if issue still remains.

    Thanks.