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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Dropbox Integration: Ability to view file separately in the dropbox folder when Image Upload Preview is used.

    Asked by praxiq on May 02, 2016 at 11:59 PM

    Hi,

    I created a form with an Image Upload widget and dropbox integration. After submitting the form, I get a PDF of the form results in Dropbox, but as I understand it I'm supposed to get the uploaded file separately, and that's not happening. I just get the image embedded in the PDF, which isn't useful. How do I get the actual image file uploaded to the form in my dropbox?

    Thanks,

    - Josh

    dropbox uploaded images thanks image file and
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 03, 2016 at 12:32 AM

    I see that you are using the Image Upload Preview widget for uploading images. Unfortunately since you are using the widget, you will not receive a copy of the file separately on the dropbox integration. You will still be able to see the image on the pdf file.

    If you want to receive the uploaded file separately, you will need to use the Upload File field as seen below.

    Once a file is uploaded through that field, you will see the uploaded file separately on the dropbox folder.

    If you need further assistance, please let us know.

  • Profile Image

    Answered by praxiq on May 03, 2016 at 02:00 AM

    That's disappointing. Since JotForm provides several ways to upload files, it's frustrating that only the most basic one works with Dropbox integration. In my case, the Image Upload Preview widget provides a better experience for the person filling in the form than the Upload File field. Please consider this a feature request :)

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 03, 2016 at 02:12 AM

    I have sent a feature request on your behalf so that uploaded files using the Image Upload Preview widget will appear as a separate file in the dropbox integration. We will let you know on this thread if we have any updates about your request. Regards.