I need to hide a field when user goes back in his selection

  • thecageairsoft
    Asked on May 3, 2016 at 7:16 AM

    https://form.jotformeu.com/61223544236348

    Upon opening all the correct fields are hidden and are shown. However if the user selects one of the packages in the second set of radio buttons and then returns one of the first 2 options, the text below remain on screen. Is there any way to hide them in that situation?

    Page URL: https://form.jotformeu.com/61223544236348
  • Carina
    Replied on May 3, 2016 at 9:03 AM

    This happens because after selecting one of the packages, the info in each package is displayed and if user goes back and select the Repair/Upgrade options, one of the packages is still selected, even though the radio-button field is hidden:

    I need to hide a field when user goes back in his selection Image 1 Screenshot 50

    I need to hide a field when user goes back in his selection Image 2 Screenshot 61

    I've added a form collapse, with open and hidden properties and then I added conditions that if Upgrade or Repair are selected to hide the form collapse:

    I need to hide a field when user goes back in his selection Image 3 Screenshot 72

    I need to hide a field when user goes back in his selection Image 4 Screenshot 83

    You can clone the demo form:

    https://form.jotform.com/61233744762961 

    Let us know if we can assist you further.  

  • thecageairsoft
    Replied on May 3, 2016 at 11:37 AM

    Great, works for me thanks.