Upload fields are not being converted in the PDF form

  • RuthFisher
    Asked on May 3, 2016 at 8:05 AM

    Why can't I see all of my questions when I turn my form into a PDF?

    The questions I can't see all request a document upload. 

    Thanks

    Ruth 

  • Carina
    Replied on May 3, 2016 at 9:25 AM

    Unfortunately not all the fields can be converted into PDF and upload fields are one of them:

    Upload fields are not being converted in the PDF form Image 1 Screenshot 20

    You can learn more about PDF forms on this guide:

    https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    I believe the option is having users emailing manually the files at a later time.

    Let us know if we can assist you further.