My Paypal submissions are being listed as incomplete payments in Jotform

  • hongkongdogrescue
    Asked on May 3, 2016 at 9:11 AM
    I am having the same problem -- PayPal payment was processed but it did not get fed back to jotform to complete the submission, so I had to do it manually.  How do we fix this?
  • KadeJM
    Replied on May 3, 2016 at 10:13 AM

    If your paypal payment integration is listing your completed submissions as incomplete and they have not been getting back to you fully then please take a look at these guides below which will help you correct this problem.

    1 - https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ 

    2 - https://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal