How to change the recipient email address in a notification?

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    Asked on May 03, 2016 at 09:28 AM

    Our business is having some inconsistencies in receiving notifications from submissions through JotForm. All submissions are supposed to be pushed through to our email and this is not working properly.



    Any use of these forms should generate an email to

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    Answered on May 03, 2016 at 10:22 AM

    I understand that you want to send the notification to your CustomerService email address. When the form is created, the notification will be automatically generated with the account registered email address as the recipient. You may change it by accessing the Email setup wizard. 

    Click on Emails icon to access Email setup wizard and then click on Edit button of the selected notification.

    You may also add multiple email recipients here (up to 10 recipients for each notification).

    Hope this information helps!