Drop-down options are not visible when multiple selection is enabled

  • Profile Image
    sercanselvi
    Asked on May 03, 2016 at 10:18 AM

    Form ID: 61126355480149

    Field: Do you have any special dietary consideration?

    Problem: "Do you have any special dietary consideration?" was a dropdown question where people were allowed to choose only one option. I wanted to change this and clicked to "Allow Multiple" button and since then the dropdown functionality is gone. Visible options choice is the same as before. The only change I made was clicking to "Allow Multiple" button. Even though I tried to change it back it didn't work. Can you have a look at it?

     

    ps: My administrator page has a problem as well, I don't know why or how it happened but it's like this since last week.

    Browser: Google Chrome

  • Profile Image
    Huberson
    Answered on May 03, 2016 at 11:52 AM

    I checked the form but didn't notice any issue with the Dropdown. When you allow multiple selection, the options might not be visible since the field is not tall enough but they still there.

    View from this clone: https://form.jotform.com/61234399129965

    You can add the bellow CSS code to increase the field height if multiple selection is enabled.

    #input_26{

        height: 89px;

    }

     

    Regarding the issue from Form Builder (My administrator page has a problem as well..) remove the bellow code from the form. It only apply a fixed height to the form in edit mode, causing the overlap.

    #stage {

         height : 550px!important;

    }

  • Profile Image
    sercanselvi
    Answered on May 03, 2016 at 02:56 PM

    Thank you for your help Huberson.