What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't find my form on my account

    Asked by JonoRodo on May 03, 2016 at 10:21 AM


    I love your form tool, it's awesome!

    However i lost my form which i took 3 hours to create.

    The form is on my facebook but not in my JotForm account


    I was just about to add the thankyou at the end of submission then the browser suddenly shut down.

    Went i came back to the JotForm site, i noticed the form was lost.


    Any way to retrieve it or receive FB submissions now that it is not in my profile.



    regards, John


    Page URL:

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    JotForm Support

    Answered by beril on May 03, 2016 at 11:27 AM

    First of all, thank you for your kind comment. We really appreciate it and we're very excited to hear how beneficial it has been to you! Your login session might be expired while creating that form. To solve that issue, I've transferred your form from guest account to JonoRodo. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.