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    Submission data is not being copied to integrated google spreadsheet.

    Asked by eatsops on May 03, 2016 at 10:36 AM

    My gsheet is block at 51 row. When I have a new submissions I only received a notification by email and nothing appears on gsheet :(

    Page URL:
    https://form.jotformeu.com/60953993443365

    Screenshot
    Submissions new submissions block and
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    JotForm Support

    Answered by ashwin_d on May 03, 2016 at 11:46 AM

    Hello eatsops,

    I'm sorry for the trouble caused to you.

    Did you make any changes in the columns of integrated google spreadsheet? Please be noted if you make any changes in the column header of your google spreadsheet, it will cause the integration to break.

    I did clone your form and integrated it with google spreadsheet. I am not able to replicate the issue and the submission did show up correctly in integrated google spreadsheet. I would suggest you to please re-integrate your form with google spreadsheet and see if that solves your problem.

    Do get back to us if the issue persists even after re-integration.

    Thank you!