What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I bold the text in a auto reply email after the form has been completed?

    Asked by mckenleyp on May 03, 2016 at 01:45 PM

    I need to bold a text line for an email that is sent to employees to draw attention to the links they need to follow.


    i tried the HTML for <b> and <strong>

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    JotForm Support

    Answered by Kiran on May 03, 2016 at 03:05 PM

    I've cloned your JotForm to my account and see that the auto-responder text editor is using plain text format instead of HTML format. Could you copy the email content from the existing autoresponder and try creating a new autoresponder so that it should be having the text editor with HTML format as shown below.

    You may then select the text and click on Bold (B) icon to make the text bold. Once you have the autoresponder to match your requirement, you may delete the old autoresponder from the form.

    Hope this information helps! If you need any further assistance, please let us know. We will be happy to help.