Issue with downloading all submissions

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    FTBS
    Asked on May 03, 2016 at 02:01 PM

    I am trying to download all of my form's submissions (using the "Download All Uploads" button), but there are only 96 folders in the downloaded zip file... We have 344 submissions. Am I missing something? How do I download ALL files that have been uploaded into our submission form? 

    Thanks!

  • Profile Image
    david
    Answered on May 03, 2016 at 03:20 PM

    There is a 250mb limit on downloaded files when using the download all submissions feature:

    https://www.jotform.com/help/356-How-to-Download-the-Submission-Files

    You may need to break the download up in to smaller time periods in order to download each portion fully.