What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issue with downloading all submissions

    Asked by FTBS on May 03, 2016 at 02:01 PM

    I am trying to download all of my form's submissions (using the "Download All Uploads" button), but there are only 96 folders in the downloaded zip file... We have 344 submissions. Am I missing something? How do I download ALL files that have been uploaded into our submission form? 

    Thanks!

    Page URL:
    http://fromthebowseat.org/submit.php

    Submissions all submissions all downloading
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    JotForm Support

    Answered by david on May 03, 2016 at 03:20 PM

    There is a 250mb limit on downloaded files when using the download all submissions feature:

    https://www.jotform.com/help/356-How-to-Download-the-Submission-Files

    You may need to break the download up in to smaller time periods in order to download each portion fully.