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slleykersxxAsked on May 3, 2016 at 2:10 PM
I'm not managing to receive e- mail after the end of the survey, the same can not not receive the email confirmation and e- mail notification..
I was receiving and usually after today I can not Receive More None.
Even if you change the recipient OR CHANGE Shipper è also not sent .
I thank you
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David JotForm SupportReplied on May 3, 2016 at 3:31 PM
According to our email logs, the notifications are sending without issue:
Check your SMTP settings to make sure they are correct or change your sender email to "noreply@jotform.com" to send from our services instead:
https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues