Unable to edit form shared with me as a sub-user

  • blpinc
    Asked on May 3, 2016 at 4:25 PM

    I only have one form. When I open the form I don't see any "edit" box.

    Is there someone I can talk to about this. I have been trying to solve this for days.

  • David JotForm Support
    Replied on May 3, 2016 at 4:31 PM

    You form is shared with you as a sub-user by another account and they did not share edit access only submission data access:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    The user "mtischler" would need to share edit access for the form.

  • blpinc
    Replied on May 3, 2016 at 5:45 PM
    Thank you. I have requested permission.
    Barbara Laurie
    Gallery Director
    Michael Tischler Limited Edition Image
    www.michaeltischler.com
    917-863-5890
    ...
  • blpinc
    Replied on May 4, 2016 at 3:45 PM
    Hello,
    I want to make sure that you understand that I am not trying to create a new form on my account blpinc. I am in the account of my employer Michael Tischler, I have his credentials.
    I have cloned a new form from the form 350 West Broadway. The new form is titled Plexi-craft Purchase Order Form.
    Can you tell me if this form that I have cloned is usable.
    Thank you,
    Barbara
    Barbara Laurie
    Gallery Director
    Michael Tischler Limited Edition Image
    www.michaeltischler.com
    917-863-5890
    ...
  • David JotForm Support
    Replied on May 4, 2016 at 4:26 PM

    If you log in to the "mtischler" account, you will see two forms entitled Plexi-craft Purchase Order Form.  Here are those two forms:

    http://www.jotformpro.com/form/61235973129964

    http://www.jotformpro.com/form/61235946652965

    They are active and usable. 

  • blpinc
    Replied on May 4, 2016 at 4:45 PM
    Thank you!
    [BLP Logo]
    917-863-5890
    www.barbaralaurie.com
    [Facebook-logo-1817834_png]
    ...
  • blpinc
    Replied on May 5, 2016 at 2:45 PM
    I need to edit “Plexi craft Purchase order” in the mtischler account.
    I want to edit some information in the “Images Ordered” section of the form.
    -NYS Sales tax
    -Tariff Fees
    -Total Cost, Shipping, Tax & Tariff
    Can you tell me how I can edit these items.
    Barbara Laurie
    Gallery Director
    Michael Tischler Limited Edition Image
    www.michaeltischler.com
    917-863-5890
    ...
  • David JotForm Support
    Replied on May 5, 2016 at 2:48 PM

    You would either need to log in to that account or have them share edit access for the form with you:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

  • blpinc
    Replied on May 5, 2016 at 5:45 PM
    How do I edit the Images Ordered fields in my form “Plexi-Craft Purchase Order Form”
    The account is mtischler
    Barbara Laurie
    Gallery Director
    Michael Tischler Limited Edition Image
    www.michaeltischler.com
    917-863-5890
    ...
  • Mike
    Replied on May 5, 2016 at 6:09 PM

    Your question has been moved into a separate thread:

    https://www.jotform.com/answers/833690

    I will get back to you shortly.

  • blpinc
    Replied on May 5, 2016 at 6:45 PM
    I figured it out already. Thanks anyway.
    Barbara Laurie
    Gallery Director
    Michael Tischler Limited Edition Image
    www.michaeltischler.com
    917-863-5890
    ...