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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Porque mi formulario me aparece con capcha antes de confirmarme que se envio el pedido???

    Asked by beteltraslasierra on May 03, 2016 at 10:10 PM

    Saludos

    Por favor ayuden a solucionar este error

    Porque mi formulario me aparece con capcha antes de confirmarme que se envio el pedido???

     

    Imagen 01

    El formulario que cree, lo llene y le di enviar...

     

    Imagen 02

    Luego que le di "Enviar" me aparece esto... un capcha "Que yo no puse" ¿Porque me aparece? ¿Como logro borrar eso?

     

     

    Imagen 03

    Al llenar el Capcha, me aparece el mensaje que cree de confirmacion del envio, y recien alli se envia el formulario, antes no se envia, y ese error produce confusion en la gente.

     

    ¿Podrian ayudarme a solucionarlo?

    Muchas gracias!

     

    Page URL:
    https://www.facebook.com/Bet-El-Traslasierra-1702667299951045/app/2103<br/>49742476495/

    facebook captcha
  • Profile Image
    JotForm Support

    Answered by jonathan on May 04, 2016 at 12:31 AM

    I was able to reproduce the problem when I test your form http://www.jotformz.com/form/61195153965664   on your Facebook page.

     

     

    What I suggest you try first is to re-publish the form to your facebook page.

    Steps:

    #1 Remove first the current form http://www.jotformz.com/form/61195153965664  on your FB page

    #2 Save your FB page.

    #3 Add the back the form to your FB page. Follow this user guide: 

    Adding-Form-to-Facebook-Page

    #4 Save the FB page.

    Test your form. Let us now if issue persist.