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    My forms are suspended

    Asked by jpsilva on May 03, 2016 at 11:19 PM
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    JotForm Support

    Answered by EltonCris on May 04, 2016 at 01:28 AM

    Your forms should now be back online as expected.

    Your account was suspended because one of your form (Baseball Banquet Registration) is asking sensitive information like a credit card. Please take note that we do not allow it here. Asking sensitive information like credit card or username/password is prohibited. This violates our terms of use.

    If you want to charge users credit card manually at a later date, we suggest to use any of the payment tools available in the form builder that offers Payment Authorization. https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    If you have further questions, let us know.