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  • Profile Image

    Images Checkboxes Widget: Why some images at the bottom are not being displayed?

    Asked by Nzia on May 03, 2016 at 11:30 PM

    I've just noticed that sometimes the images are missing below the fold line.

    And despite the fact that I've changed .myjotform.com' to 'instanzia.com', the form still opens revealing:

    https://form.myjotform.com/61234819807561

    in the browser

  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 03, 2016 at 11:48 PM

    I think this is because you have added some custom CSS to change the layout of the fields in the widget and then the height is not being set properly although you have added this CSS code to change the height of the widget: 

    iframe#customFieldFrame_34 {

        margin-left : 0px;

        margin-top : 0px;

        height : 2600px!important;

    }

    This is not the ID of the iFrame where the widget is being loaded, instead of using that code try using this one: 

    iframe#customFieldFrame_3 {

        margin-left : 0px;

        margin-top : 0px;

        height : 2600px!important;

    }

    You may easily get the correct id of the widget by left clicking on the element of the widget and then clicking on the option inspect element: 

    Once there you will be able to get the correct ID of the element: 

    Here is my cloned form where I did applied the same CSS code and it is showing all the images now: https://jotform.com/61238646707966

    Hope this helps. 

     

  • Profile Image

    Answered by Nzia on May 08, 2016 at 03:17 AM

    Thanks Ken_G. You guys know your 'stuff'.

    Nzia