I'm not receiving all completed forms.

  • Profile Image
    Asked on May 04, 2016 at 03:49 AM


    There has been 2 time in which the form has been completed and submitted, with a successful last page though haven't received the form or the payment.

    The uploads image size issue is still not fixed.

  • Profile Image
    Answered on May 04, 2016 at 04:30 AM

    I checked the email logs for your email address, and it appears that all the email notifications were sent successfully. 

    Please check your spam box to see if the emails were sent there. Also make sure that noreply@jotform.com is in your trusted senders list.

    If you like, you can also check your email history by following this guide: How to View All Your Form Email History

    As for the upload image size issues, that shall be answered in its own thread: https://www.jotform.com/answers/831212 

    Please let us know if you are still not receiving the latest submissions.