Condition Show/Hide can't be applied to dropdown

  • eiermann
    Asked on May 4, 2016 at 4:07 AM

    Hi there!

    In this form I have a dropdown menu where the customer selects the number of students.

    I want to apply a condition that if the number is 1, it will show 1 name field, if it is 2 it will show two name fields and so on. I don't understand why I don't have an option to do this in conditions. Can someone help me with this?

    Cheers,
    Chris

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    Page URL: http://www.auslandssemester-bali.de/Waterbom_Park
  • Chriistian Jotform Support
    Replied on May 4, 2016 at 5:11 AM

    It appears that the dropdown field you are trying to add a condition to is connected to the Purchase Order Tool, which is why it is not possible to check the value of the dropdown in the condition. The only value that you can use with conditions for the purchase order tool is the product, not the value from the dropdown.

    A possible workaround would be to use a regular dropdown field instead.

    Condition Show/Hide cant be applied to dropdown Image 1 Screenshot 30

    By using a regular dropdown field, you will be able to use a Show/Hide condition for that field.

    Condition Show/Hide cant be applied to dropdown Image 2 Screenshot 41

    If you need further assistance, please let us know.

  • eiermann
    Replied on May 5, 2016 at 2:34 AM

    Hi Christian, thank you for your reply. This means if I use a regular dropdown menu I would loose the ability to calculate the total price, which would be important to the customer to know. Is this right? :-/

  • Chriistian Jotform Support
    Replied on May 5, 2016 at 3:11 AM

    You are correct that using the regular dropdown field alone, you would lose the ability to calculate the total. However, we can still add a Form Calculation widget that we can connect with the dropdown field so you will be able to calculate the price. Simply add the said dropdown field and follow the steps below:

    1. First, we add the form calculation field.

    Condition Show/Hide cant be applied to dropdown Image 1 Screenshot 40

    2. Then you can insert the formula in the calculation field to calculate the total price. You can check out this guide for more info: How to perform calculation in the form

    Condition Show/Hide cant be applied to dropdown Image 2 Screenshot 51

    3. Now that we have calculated the total price, we can now pass the value from the calculation field to the payment field. Before doing so, make sure that you have Custom Amounts Payment selected. Then follow this guide to pass the calculated total to the payment field: How to pass a calculation to a payment field

    Condition Show/Hide cant be applied to dropdown Image 3 Screenshot 62

    Here's a cloned demo so you can see it in action: https://form.jotform.com/61252018667960

    If you need further assistance, please let us know.