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fluxxAsked on May 4, 2016 at 4:12 AM
i just uploadet the theme Cleaning Company (in Danish). I forgot to remove all The contact info and e-mail info in The contact form. Can you delete or edit it?
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Nik_CReplied on May 4, 2016 at 5:19 AM
I assume you're referring to this form: https://www.jotform.com/61242308623347 and this contact info:
To remove that information, you have to remove it from the form itself and embed again to your web page.
Please let me know if you need further assistance or if I misunderstood your problem.
Thank you!
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fluxxReplied on May 4, 2016 at 5:45 AMNo I mean the reply e-mail and The tekst thats in that. But Maybe im the only one who see that?
Med venlig hilsen / kind regards
Mikkel R. Nielsen
Earlybird / Fluxx
- sendt på farten.
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beril JotForm UI DeveloperReplied on May 4, 2016 at 7:28 AM
When I've checked your autoresponder on your form I am able to see your contact information. Your customers will also see that.
You can remove it easily with Jotform. To do that, click on the edit button on your autoresponder.
Then, you can delete the contact information. Please, do not forget to save the changes that you've made.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.
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beril JotForm UI DeveloperReplied on May 4, 2016 at 7:28 AM
When I've checked your autoresponder on your form I am able to see your contact information. Your customers will also see that.
You can remove it easily with Jotform. To do that, click on the edit button on your autoresponder.
Then, you can delete the contact information. Please, do not forget to save the changes that you've made.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.
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fluxxReplied on May 4, 2016 at 8:45 AMThanks.
My own customers are OK to see this info.
What I mean is: I uploaded our contactform to your template section (to share it with other jotform users), but now Im not sure if all Jotform users can see this email contact info in the autoresponder. When Jotform users download this template Ive upladed, do they see the autoresponder and reply info??
Mikkel
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Nik_CReplied on May 4, 2016 at 9:19 AM
Thank you for clarification of this issue.
No, whoever uses template you made, as soon as they download the template notifier will be created automatically with their own email. Autoresponder they have to create by themselves.
So your information will not be passed to their form, if that was your concern.
Please let me know if that answers your question.
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fluxxReplied on May 4, 2016 at 9:45 AMPerfect!! Thank you
Med venlig hilsen / kind regards
Mikkel R. Nielsen
Earlybird / Fluxx
- sendt på farten.
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victorReplied on May 4, 2016 at 11:11 AM
On behalf of my colleagues, you are welcome. If you have any other question or issue, please do not hesitate contacting us.