If template is used will the information regarding notifiers be passed with it as well?

  • fluxx
    Asked on May 4, 2016 at 4:12 AM

    i just uploadet the theme Cleaning Company (in Danish). I forgot to remove all The contact info and e-mail info in The contact form. Can you delete or edit it?

  • Nik_C
    Replied on May 4, 2016 at 5:19 AM

    I assume you're referring to this form: https://www.jotform.com/61242308623347 and this contact info:

    If template is used will the information regarding notifiers be passed with it as well? Image 1 Screenshot 20

    To remove that information, you have to remove it from the form itself and embed again to your web page.

    Please let me know if you need further assistance or if I misunderstood your problem.

    Thank you!

  • fluxx
    Replied on May 4, 2016 at 5:45 AM
    No I mean the reply e-mail and The tekst thats in that. But Maybe im the only one who see that?
    Med venlig hilsen / kind regards
    Mikkel R. Nielsen
    Earlybird / Fluxx
    - sendt på farten.
    ...
  • beril JotForm UI Developer
    Replied on May 4, 2016 at 7:28 AM

    When I've checked your autoresponder on your form I am able to see your contact information. Your customers will also see that.

    If template is used will the information regarding notifiers be passed with it as well? Image 1 Screenshot 40

     

    You can remove it easily with Jotform. To do that, click on the edit button on your autoresponder.

    If template is used will the information regarding notifiers be passed with it as well? Image 2 Screenshot 51

     

     

    Then, you can delete the contact information. Please, do not forget to save the changes that you've made.

    If template is used will the information regarding notifiers be passed with it as well? Image 3 Screenshot 62

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • beril JotForm UI Developer
    Replied on May 4, 2016 at 7:28 AM

    When I've checked your autoresponder on your form I am able to see your contact information. Your customers will also see that.

    If template is used will the information regarding notifiers be passed with it as well? Image 1 Screenshot 40

     

    You can remove it easily with Jotform. To do that, click on the edit button on your autoresponder.

    If template is used will the information regarding notifiers be passed with it as well? Image 2 Screenshot 51

     

    Then, you can delete the contact information. Please, do not forget to save the changes that you've made.

    If template is used will the information regarding notifiers be passed with it as well? Image 3 Screenshot 62

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • fluxx
    Replied on May 4, 2016 at 8:45 AM
    Thanks.
    My own customers are OK to see this info.
    What I mean is: I uploaded our contactform to your template section (to share it with other jotform users), but now Im not sure if all Jotform users can see this email contact info in the autoresponder. When Jotform users download this template Ive upladed, do they see the autoresponder and reply info??
    Mikkel
    ...
  • Nik_C
    Replied on May 4, 2016 at 9:19 AM

    Thank you for clarification of this issue.

    No, whoever uses template you made, as soon as they download the template notifier will be created automatically with their own email. Autoresponder they have to create by themselves.

    So your information will not be passed to their form, if that was your concern.

    Please let me know if that answers your question.

     

     

     

  • fluxx
    Replied on May 4, 2016 at 9:45 AM
    Perfect!! Thank you
    Med venlig hilsen / kind regards
    Mikkel R. Nielsen
    Earlybird / Fluxx
    - sendt på farten.
    ...
  • victor
    Replied on May 4, 2016 at 11:11 AM

    On behalf of my colleagues, you are welcome. If you have any other question or issue, please do not hesitate contacting us.