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    Infusionsoft Integration: Date inputs not being passed correctly

    Asked by Alertforce_AU on May 04, 2016 at 09:07 AM
    I discovered that when I transferred data from Jotform into Infusionsoft the data formats are different. To address this I had to use a function of Zapier to change the data format from mm-dd-yyyy to dd-mm-yyyy.

    Not that this issue is fixed I will use the Jotform-Infusionsoft integration to save time and money. However, I suspect that I will face this date format issue again.

    So, can you tell me how to swap the date format in Jotform - Infusionsoft integration?

    I still need to collect the date on the Jotform in the dd-mm-yyyy format but it needs to go into Infusionsoft as mm-dd-yyyy.

    Thanks,

    Jeremy

     

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    JotForm Support

    Answered by Charlie on May 04, 2016 at 10:13 AM

    May I know app in your Infusionsoft you are passing the submission data? I presume you are adding them in your contacts?

    I made some tests and the date values are not being passed correctly to Infusionsoft, so the concern about the date format won't be tested.

    Here's my test:

    1. First, I have added two date fields, "Birthday" and "Anniversary". I then map them in the Infusionsoft integration.

    Infusionsoft => JotForm

    Custom Date => Anniversary

    Birthday => Birthday

    Here's how I added the custom date field in Infusionsoft:

     

     

    2. I then made a test submission, here's the data:

    Birthday = May 4, 1985

    Anniversary = May 4, 1995

     

    3. In my Infusionsoft contact list, you'll see that the "Birthday" data shows 12-04-0004 which is incorrect.

     

    4. In the "Custom Fields" list, you'll see that the "Custom Date" is blank.

     

     

    I have forwarded this to our developers to have it checked and fixed. Apologies for the inconvenience.

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    JotForm Support

    Answered by NeilVicente on June 03, 2016 at 08:14 AM

    Hi Jeremy,

    This is now fixed. Date and birthdate fields will be formatted correctly before they are sent to InfusionSoft.

    Best,