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    Unable to integrate Infusionsoft

    Asked by neuluma on May 04, 2016 at 01:31 PM

    The infusionsoft integration app is not working. When you click "Allow access" it takes you to a blank screen/  window.

    Page URL:
    https://form.jotform.com/61008091170141

    infusionsoft app click allow
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    JotForm Support

    Answered by Charlie on May 04, 2016 at 02:42 PM

    Could you please try logging in to Infusionsoft on a separate tab.

    After that, try doing the integration again, make sure that you allow the pop-up window to display and you should allow access to it.

    I tested it in my newly created form and was able to integrate successfully. Here's a screencast of it:

     

    Please also do make sure that the pop-up window is not being blocked. If you are still having problems, try clearing your browser's cache or try using a different browser.

    We'll wait for your response.