What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Could you please try logging in to Infusionsoft on a separate tab.
After that, try doing the integration again, make sure that you allow the pop-up window to display and you should allow access to it.
I tested it in my newly created form and was able to integrate successfully. Here's a screencast of it:
Please also do make sure that the pop-up window is not being blocked. If you are still having problems, try clearing your browser's cache or try using a different browser.
We'll wait for your response.