What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to Hide Empty Fields on Email Alerts

    Asked by Kenneth Lee on May 04, 2016 at 01:54 PM

    I received steps to hide empty fields. However, the option to enable the "Hide Empty Fields on Emails" does not appear in the preferences.

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    Answered by Huberson on May 04, 2016 at 03:24 PM

    The 'Hide Empty Fields on Emails' option is not available in the new interface. But you can add '&old' at the end of the URL when editing your form to have the option from old interface.

    Note that if you have edited the notification, it will not work unless you create a new one.