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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How to Hide Empty Fields on Email Alerts

    Asked by Kenneth Lee on May 04, 2016 at 01:54 PM

    I received steps to hide empty fields. However, the option to enable the "Hide Empty Fields on Emails" does not appear in the preferences.

    Page URL:
    https://form.jotform.com/53506753749162

    Screenshot
    email alerts hide empty fields email how
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    Answered by Huberson on May 04, 2016 at 03:24 PM

    The 'Hide Empty Fields on Emails' option is not available in the new interface. But you can add '&old' at the end of the URL when editing your form to have the option from old interface.

    Note that if you have edited the notification, it will not work unless you create a new one.