We are not getting any emails anymore

Hi, 

I have my form set up to send me an email when there is a submission, but the feature seems to not be working. It was working last month, but has stopped. Can't figure out whats going on... any help is appreciated! Thanks!

That is because your email address has been added to our bounce list;

nhaywood@fo*******ving.com is IN Remove the bounce list 

Reason(s) : smtp; 554 bosimpinc14 bizsmtp Connection refused - 54.240.11.10

I've fixed this already, but please check the following guide and do our recommendations such as whitelisting our IP Address to prevent this problem from happening again;

https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues