- fslmtxkAsked on May 04, 2016 at 03:16 PM
I have my form set up to send me an email when there is a submission, but the feature seems to not be working. It was working last month, but has stopped. Can't figure out whats going on... any help is appreciated! Thanks!
- JotForm SupportWelvinAnswered on May 04, 2016 at 04:17 PM
That is because your email address has been added to our bounce list;
nhaywood@fo*******ving.com is IN Remove the bounce list
Reason(s) : smtp; 554 bosimpinc14 bizsmtp Connection refused - 126.96.36.199
I've fixed this already, but please check the following guide and do our recommendations such as whitelisting our IP Address to prevent this problem from happening again;