Forms not showing up in Wordpress

  • CanadatoArizona
    Asked on May 4, 2016 at 3:19 PM

    I have been using your forms for about a year with no problems but recently noticed the forms are no longer appearing on my website. I have not changed any code and use the standard embed script for wordpress. There is supposed to be a form on this page but as you can see on the right hand side there is a blank spot where it would normally load.

  • Boris
    Replied on May 4, 2016 at 4:30 PM

    I have checked the page you have linked to, and I can see that a form is present at the very bottom of your website:

    Forms not showing up in Wordpress Image 1 Screenshot 20

    That is form 51645482636966, named Request Tickets. Is this the form you were missing?

    If so, it seems that some update on the website may have misplaced the form to the footer of the website. I would recommend removing your old embed codes, and re-embedding it by using our iFrame embed codes:

    https://www.jotform.com/help/148-How-to-get-your-Form-s-Iframe-Code

    Please place the iFrame codes at the place where you want the form to load, and remove the old embed codes that were previously used. Please let us know if this resolved the issue you were having with the form's position.

  • impactchurch
    Replied on June 27, 2016 at 10:12 PM

    I'm having the same issue, I've tried three different ways...

    http://communitygroup.cc/cg-leader-weekly-submission/

  • Kiran Support Team Lead
    Replied on June 27, 2016 at 11:38 PM

    @impactchurch,

    I have moved your question to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/870619

    Thank you!