What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do we need a PCI compliance when using PayPal on our forms?

    Asked by GUCA on May 04, 2016 at 05:10 PM
    2. If using PalPal as the payment portal will I need extra PCI security for the forms we create (will encrypting take care of that?)?
    PCI PayPal
  • Profile Image

    Answered by Ben on May 04, 2016 at 05:19 PM

    You do not need any extra security next to using secure submissions (these are not same as encrypted).

    - secure forms are the ones over HTTPS.

    PCI compliance part is being covered by PayPal since all data that needs to be PCI compliant is being given, processed and saved on their side.

    As such feel free to use your forms as they are :)

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 02, 2016 at 09:19 AM

    Update: JotForm is now PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team.