What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are my forms disabled?

    Asked by clifrusso on May 04, 2016 at 11:38 PM

    I read some forums, saying it would disable forms if there's phishing on the form. I am not fishing at all whatsoever, I am making a Minecraft website on Weebly and I would appreciate it if you would fix this problem :)

    P.S this URL has one of the forms, there is 3 more, its all in the Forums | Forms tab, please fix those too!

    P.S.S If I did something wrong, let me fix it in a form. 

    -Clif Russo

    Page URL:
    http://underatedmc.weebly.com/

    problem disable forms 3 all
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    JotForm Support

    Answered by Kevin_G on May 04, 2016 at 11:50 PM

    I checked your forms and found the form with ID #61249413467155 where you are asking for username, this is something that is not allowed in JotForm, this is why your forms have been disabled and your account suspended. 

    This is stated in our terms of use that you cannot ask for usernames, passwords, SSN or other sensitive info in your forms, take a look to our terms on this link: http://www.jotform.com/terms/

    I had to remove that field from your form in order to activate your account and enable your forms, please follow the advice in order to avoid your forms to be disabled and your account suspended again. 

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    Answered by clifrusso on May 04, 2016 at 11:53 PM

    Thank you! ANd I did not know that, so I won't do that again!

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    JotForm Support

    Answered by Kevin_G on May 04, 2016 at 11:58 PM

    You're welcome and yes this is why I shared our terms so you avoid this inconvenient in the future. 

     

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    Answered by naplesvillas on July 15, 2016 at 03:34 AM

    My forms are disabled too.

    https://form.jotform.com/41494384431961

    Can you please advise how I can get this sorted out as soon as possible?

    I look forward to hearing back from you soon.

    Kindest regards

    Alfonso

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    JotForm Support

    Answered by Jan on July 15, 2016 at 08:01 AM

    @naplesvillas

    This is a duplicate post. My colleague Kiran already replied on this thread: https://www.jotform.com/answers/882603

    Thank you.