What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Re: 'Hide Empty Fields on Emails' option is not found under preferences for new interface

    Asked by shefferz on May 04, 2016 at 11:59 PM
    Why would you make this so difficult to find? can you please add it to the new layout? 
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    JotForm Support

    Answered by Kiran on May 05, 2016 at 12:48 AM

    This seems to be a duplicate thread to the thread opened by you. 

    https://www.jotform.com/answers/833028

    We'll address your question on the other thread shortly.

    Thank you!