How may I receive my 'completed form' from my customer in a text format and NOT in an html format ? Thanks.

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    Asked on May 05, 2016 at 04:24 AM
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    Answered on May 05, 2016 at 04:43 AM

    Unfortunately, with the new email wizard, it is no longer possible to receive the email in a text format. It will only allow you to change the HTML email. Since smartphones are more common and they can all open HTML emails without any issues, the text only emails are no longer used.

    You can find out more information about the email notification by checking this article: Setting Up Email Notifications.

    If you need further assistance, please let us know.